Frequently Asked Questions
Everything you need to know about purchasing and caring for your Jason Anderson original works and prints.
How are original paintings shipped to ensure they arrive safely?
All original artworks are professionally packed using heavy-duty, double-walled boxes and high-density foam protection. We use specialized fine art couriers for international shipping to ensure your investment arrives in pristine condition.
Do you offer international shipping for canvas prints?
Yes, we ship our high-quality giclée prints worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the dimensions of the piece.
What is your return policy for bespoke or limited edition pieces?
Due to the exclusive nature of limited edition prints and original works, we do not typically offer returns for change of mind. However, if your item arrives damaged or is not as described, please contact us within 48 hours for a full replacement or refund.
Are the artworks framed or ready to hang?
Original oil paintings are typically sold on deep-edge gallery-wrapped canvas and are ready to hang. For limited edition paper prints, we recommend professional framing to preserve the archival quality of the inks.
Can I request a custom commission from Jason Anderson?
Jason accepts a limited number of commissions each year. If you are interested in a bespoke piece tailored to your home's interior, please use our contact form to inquire about current waitlist times and pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For high-value original works, we can also arrange secure bank transfers upon request.